Friday, March 7, 2008

Microsoft's pants down

A number of leaked internal emails last week left Microsoft in a sticky situation by revealing the Redmond software giant's dependence on Intel when launching Windows Vista.
A 158-page PDF document was released as part of a court's decision in a class action suit against Microsoft's "Designed for Windows XP"/"Vista Capable"/"Vista Ready" marketing campaign. The company email exchanges by a number of Microsoft executives throughout 2007 highlighted the failings in the "Vista Capable" designation of hardware.

Microsoft corporate vice president, Windows Product management, Mike Nash, said in an email, "I personally got burned by the Intel 915 chipset issue on a laptop ... I now have a US$2,100 email machine" - referring to the Intel graphics technology that doesn't work with Vista's advanced Aero graphics system.
Board member and former Microsoft president/chief operating officer Jon Shirley also emailed about Vista misery: "I upgraded one of the two machines I use a lot to Vista. The most persistent and so far hardest to fix issues are both MSN products, Portfolio in MSN Money and Music (downloads I had bought in the past)." He went on to add " ... there are no drivers yet for my Epson printer (top of the line and in production today but no driver yet), Epson scanner (older but also top of the line and they say they do not do a driver for) and a Nikon film scanner that will get a driver one day ... I cannot understand with a product this long in creation why there is such a shortage of drivers."
The problems (and lawsuit) arose from the foundation that Microsoft had designated certain PCs and hardware configurations as capable of running Windows Vista but omitted to disclose the fact that they would only function on the most basic version of the operating system that does not include many of the advanced features and fancy graphics.

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