Following the successful launch of its GSM service, Reliance Mobile GSM has further enhanced the value proposition for its customers by adding a new leaf to its existing Customer Experience Programme.
The earlier Customer Experience Programme was much appreciated by the customers and the feedback received from the delighted customers provided stimulus to the new and improved Customer Experience Programme, a company release said.
The new offer effectively addresses the issues of incoming validity and talk time. Earlier Reliance Mobile GSM had offered limited validity of either three months or six months which has now been enhanced to lifetime validity, by default. Thus, all new Reliance Mobile GSM connections will come with lifetime validity at a nominal charge.
Prior to this offer, the Reliance Mobile GSM customers were entitled for free talktime only, but this offer not only provides free talktime over a period of 90 days but also doubles the talktime on every recharge done till March 31, the release added.