Tuesday, January 22, 2008

Don't Fragment Your Sales Team

How important is fast computer response to a sales team? Normally a sales team is the most closely monitored group of personnel in an organization, simply because sales are the prime influence on the bottom line. The second most important tool to a sales rep--second to the ability to sell the product--is support. A vital part of that support is, of course, the rep's computer and its capacity to quickly respond.
While a prospect is sitting in front of the rep, or while a prospect is waiting on the phone, the rep must access a computer for customer info, product pricing, and countless other items. As any salesperson knows, a prospect's interest can be fragile. Anything which makes the prospect wait scrapes away that interest, and if scraped enough, the prospect is lost. Slow computer response also means sales reps are only able to handle limited prospects per hour, per day, or per week.
The primary barrier to fast computer response is file fragmentation. Fragmentation occurs as files are created or downloaded and saved into any free space available consequently splitting files into pieces (fragments) and storing them across the hard disk. As fragmentation builds, computer performance slows to a crawl forcing a sales rep to wait. This results in employee downtime, lost sales and an overall loss for the company.
Enterprises worldwide understand the need for a solution for fragmentation. Today, due to business globalization, many servers must be available 24X7, in addition to growing file sizes, high disk capacities and larger traffic volumes many are switching from a scheduled defrag to an automatic solution to handle fragmentation as it occurs. The upgrade insures computer performance and reliability is never impacted by fragmentation. Maximum computer response equals proper sales support, speedy service, happy customers and increased sales.
Diskeeper Corporation (www.diskeeper.com) offers fully-automatic products that work in the background, only using idle resources so users never notice nor experience slows or performance issues.

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